Question 1

When do you open and close for the season?

Accepted Answer

The 2026 season opens on April 10th at 12:00 PM and closes on October 18th at 12:00 PM.

Question 2

How do I book?

Accepted Answer

You can book most easily via our online booking at stenasa.com/boka. You can also book by email or telephone, in which case a service and invoice fee will be added.

Question 3

How do I pay for my booking?

Accepted Answer

When booking online, you pay directly with Swish or card. You can also opt for payment by invoice for a fee, where 10 percent is paid within 10 days and the final payment is due 40 days before arrival.

Question 4

Do you charge a booking fee?

Accepted Answer

No, not with online booking. A service charge and an invoice fee apply to in-person bookings.

Question 5

How do I cancel?

Accepted Answer

Cancellations are made via email or telephone. If you booked through an external booking site, please contact them directly. See booking conditions for details.

Question 6

What applies regarding cancellation protection?

Accepted Answer

Cancellation protection can be purchased in connection with booking. See booking conditions for full information.

Question 7

When does the booking become binding?

Accepted Answer

The booking will be binding once you have received confirmation via email or the booking system.

Question 8

Where can I find the booking terms and conditions and the map?

Accepted Answer

Booking terms and conditions and a campsite map are available on our website, along with an aerial view of the area.

Question 9

När är receptionen öppen?

Accepted Answer

During high season, from 15 June to 9 August, the reception is open daily from 08:00 to 20:00. At other times, please see the notice board.

Question 10

When can I reach you by phone?

Accepted Answer

You can reach us around the clock by phone.